Harbor Watch Dispatch
Cloud-Based Solutions for Maritime Scheduling, Dispatching, Communication and Data Management
Digitize. Optimize. Organize.
Digital Platform Powering Maritime Labor Operations
Harbor Watch empowers ports, terminals, and operators to digitize labor workflow, reduce risk, and respond immediately to a shifting demand. Dispatch Dynamics delivers the only cloud-based dispatch and communications software custom-built for hourly labor the shipping industry. Harbor Watch replaces fragmented, manual dispatch processes with a real-time, mobile-first operations center that delivers continuous communication and visibility of all manpower allocated to operational areas.
The platform provides a single, secure interface that integrates rule-based scheduling and dispatch with workforce visibility, instant communications, and big data management.
Operators gain an always-on, port-wide view of labor status while instantly messaging individuals or targeted groups through multiple SMS options. The platform integrates point-of-hire certification and training records, ensuring every worker is verified, qualified, and job-ready before assignment.
Proven in live Port operations for seven years with zero downtime.
Built in Months, Not Years
Harbor Watch leverages agile methodology to accelerate software development for maritime clients. By customizing workflow templates built on its proven and tested platform, Harbor Watch ensures rapid application development—delivering fully functional dispatch and communication tools in months, not years.
Core Capabilities of Harbor Watch
Harbor Watch delivers commercial off-the-shelf software that’s cloud-native, scalable, and built for rapid deployment across maritime operations. .
- Real-Time Visibility Platform. Gain comprehensive overview of manpower allocated to all operational areas.
- Lightning Fast Transactions. Handle multi-depot dispatching with near instant transaction times.
- Smart Labor Cost Management. Reduce administrative overload while effectively managing labor expenses.
- Advance Communication Tools. Instantly message individuals or groups with five unique SMS options.
- Point-of-Hire Validation. Automatically compare worker certification and licenses with employer job requirements.
- Remote Access Anywhere. Use remote login credentials to securely access the system from any fixed or remote location.
- Payroll Integration. Seamlessly upload daily dispatch orders into most standard payroll systems.
- Automated Reporting. Generates 21 detailed reports with zero operator interaction -- saves time and improves accuracy.
Proven Performance. Unmatched Reliability.
During a 7-year track record of uninterrupted service, Harbor Watch supported over 5,000 active users across three major seaports—with zero downtime. This level of stability, scalability, and resilience makes Harbor Watch the trusted solution for mission-critical maritime operations around the world.
One Platform. Any Device. Any Workforce. Everywhere.
Harbor Watch is a digital, cloud-based application built for the maritime industry to dispatch hourly #1099 contractors. Dispatch can occur from a Hiring Hall or any remote location. The system features craft-based dispatch with scalable seniority structures, real-time scheduling, instant communication, and robust data management. Workers call dispatcher or shape up online via mobile phone. Automated text confirmations every hiring transaction. Each worker has password protected access to secure personal web page displaying real-time work history, archived by month and year.
Harbor Watch is table-driven with no hard coding. It is flexible and adaptable for any mobile workforce managing hourly labor. Components can be reconfigured, removed, or rebranded to meet the needs of any workforce, in any country. This modular design allows for rapid deployment across industries, ensuring that Harbor Watch fits the unique workflow of every client.
One Platform. Shipyard to Warehouse – Total Visibility.
Harbor Watch by Dispatch Dynamics is revolutionizing how shipyards, warehouses, and terminal operators track and manage hourly workers, independent contractors and union labor. Acting as the critical missing link in the maritime supply chain, Harbor Watch delivers unmatched visibility and control.
Go to Market in Months, Not Years. Harbor Watch fast-tracks go-to-market strategies with a powerful combination of big data management, real-time scheduling, and digital dispatch—one unified platform for shipyard labor.
Built-In Communication Features allow shipyard management to instantly reach individuals, groups or the entire workforce, helping to proactively manage risks from severe weather, flooding, fires, earthquakes, and power outages—keeping operations safe, agile, and uninterrupted.
Labor Union Dispatch. For shipyards with labor unions, Harbor Watch modernizes union hiring and dispatch through configurable components tailored to today’s evolving shipyard operations. Designed for ease of use, Harbor Watch supports complex union hiring rules, OCC job codes, seniority systems, craft-based dispatch, work order continuity, documented training and certification, union dues, and unearned royalty fees. With features like remote shape-up, job history tracking, and instant messaging, Harbor Watch modernizes union hiring and dispatch while supporting fast on-boarding for less tech-savvy workers... modernizing one of the most complex corners of the global supply chain.
Commercial Off-the-Shelf Dispatch. Ferry Boat Operators.
Harbor Watch provides ferry boat operators with commercial off-the-shelf software to replace their obsolete dispatch systems. In months, not years, ferry boat operators can have new and sustainable systems that meet or exceed their complex, multi-faceted requirements. Harbor Watch delivers a customizable, cloud-based dispatch system that allows ferry boat operators to effectively and reliably:
- dispatch ferry boat workers
- track all assigned certifications, licenses, and training documents
- maintain current security profiles and data in one location
- comply with mandatory safety and training requirements
Harbor Watch Dispatch enables ferry boat operators to schedule employees, hourly workers and union labor simultaneously.
REMOTE HIRING MEETS LABOR CHALLENGES
In addition to dealing with hurricanes, flooding, landslides, power outages and atmospheric rivers, maritime labor on the East and West Coasts continues to find ways to survive the complications of the "New Normal."
Remote Hiring with Harbor Watch cloud-based software provides the tools to dispatch maritime workers in real-time, online from any Hiring Hall or remote location. Using a Wi-Fi network or mobile hot spot, communicate instantly with workers on iPads, SmartPhones or laptops. Workers shape-up remotely on a secure website for daily/weekly shifts. Automated text messages sent to workers confirming all hiring transactions.
